Logo Enhancement

• Required Documents •

Once service is booked please ensure to email all required documents to info@fortunedesignstudio.com within 48 hours. Failure to do so will forfeit the turnaround time promised.

 

• Turnaround Time •

Please READ: Fortune Design Studio has a 2-WEEK turnaround for all projects and a 3-WEEK turnaround for logo development projects. If you need your logo developed before 3 weeks, a rush fee will be assessed.

 

• Refund Policy •

Requests for refunds must be presented to Fortune Design Studio Inc. in writing. Refund requests must be made prior to Fortune Design Studio Inc. receiving written or verbal authorization or approval of acceptance of services performed. After a proof has been accepted and revisions have begun no refund is available on graphic and design services. No refunds on logos once the design process has started.In the event a refund is issued, a $75 fee will be deducted for consultation and processing. 

 

• Termination of Contract •

We love our clients and understand the anticipation of your project! We promise to treat you with respect and respond in a timely and professional manner. Any form of harassment, abuse, and unprofessionalism is strictly prohibited when being serviced by Fortune Design Studio Inc. Fortune reserves the right to terminate any contract with no refund if any of these occur. Client will be given a warning if a warning is acceptable for the offense. However, a warning is not required. 

 

• Business Hours •

Sun: CLOSED

Mon-Thur: 9am-8pm cst

Fri: 9am-5pm cst

Sat: CLOSED

 

Please refrain from contacting us about your project outside of business hours. Please do not contact us on social media via comments or direct message with inquiries about your order. If an inquiry needs to be made, it should be sent to info@fortunedesignstudio.com.

 

BOOKING A SERVICE MEANS THAT YOU HAVE READ AND AGREED TO ALL POLICIES STATED PRIOR TO THIS STATEMENT.